Who We Are
Welcome to Indezaar – your trusted online shopping destination. We are a young and passionate platform built to deliver genuine products at affordable prices. Our mission is simple: to make online shopping easy, secure, and reliable for everyone.
Our Vision
Our vision is to create a reliable and customer-first e-commerce experience. We want Indezaar to become a platform where trust comes first, products are genuine, and customer satisfaction is always guaranteed.
Our Core Values
- 🤝 Trust – Every product we sell is 100% genuine.
- ⚡ Transparency – Clear policies and honest communication.
- 📦 Commitment – Fast delivery & safe packaging.
- 💡 Innovation – Improving our services every day.
Payment & Order Policy
Currently, due to some official work in progress, we are accepting payments only through direct UPI apps (like PhonePe, Google Pay, Paytm UPI, etc.) and not using any third-party payment gateway.
We are new in this field, so we kindly request our customers to avoid RTO (Return to Origin) orders. As of now, Cash on Delivery (COD) is not available, but it will be introduced in the future once we grow more stable.
Why Trust Indezaar?
- ✔ 100% genuine and quality-checked products
- ✔ Secure payments via trusted UPI apps
- ✔ Friendly support team for all your queries
- ✔ Hassle-free returns & easy order tracking
Meet Our Team
Customer Support
Always here to help you 24/7
Logistics Partner
Ensuring fast & safe delivery
Our Customer Promise
We know trust is everything in online shopping. That’s why we promise:
- 🔒 Safe and secure payment process
- 📦 Genuine products with proper packaging
- 🚚 Reliable shipping with order tracking
- 🙋 Easy support for all your questions
Frequently Asked Questions (FAQ)
1. How can I pay for my order?
Currently, we only accept payments via direct UPI apps like PhonePe, Google Pay, or Paytm UPI. Payment gateways and COD will be introduced soon.
2. Is Cash on Delivery (COD) available?
No, COD is not available right now. COD will be available in the near future.
3. Do you provide returns & refunds?
Yes, we provide hassle-free returns in genuine cases like damaged, wrong, or defective products. Please contact our support team with details for quick assistance.
4. Where are you located?
Our office is located at 742101, Berhampore, MSD, WB, India.
5. How can I contact support?
You can reach us anytime via email at indezaar@gmail.com or indezaar@yahoo.com.
6. How long does delivery take?
Delivery usually takes 3–7 working days depending on your location. Some products may qualify for same-day or next-day delivery.
7. Do you ship across India?
Yes! We deliver across India. Delivery charges may vary depending on the pin code.
8. What happens if my payment fails?
If your payment fails, please retry using UPI or contact our support team. Don’t worry, failed transactions will not be charged.
9. Can I track my order?
Yes, you will receive tracking details once your order is shipped.
Contact Us
📧 Email Support: indezaar@gmail.com | indezaar@yahoo.com
🏠 Address: 742101, Berhampore, MSD, WB, India